Privacy · Grand Link LLC
This policy explains how Grand Link LLC handles information across the Granli website, account experience and communication platform.
Last updated: September 8, 2026We collect account details such as name, organization, email or phone; inquiry and subscription details; technical identifiers, request logs and security events; and communication metadata needed to provide the service.
Customers determine the content and recipients they submit through Granli. Depending on the arrangement, Grand Link LLC may act as a processor or service provider for that customer data.
We use information to provide and secure services, authenticate users, route communications, respond to inquiries, measure performance, meet legal obligations and improve platform reliability.
We share information only with vendors, carriers, network partners and professional advisers that need it for the relevant service, or where law requires disclosure. We do not sell personal information for money.
Global communications may require processing in more than one country. We apply contractual and operational safeguards appropriate to the transfer and service context.
We retain information for the period needed to provide services, resolve disputes, meet contractual and legal obligations, and protect platform integrity. Retention varies by record and market.
Safeguards include access controls, encryption in transit, credential separation, monitoring and incident procedures. Customers must also secure their applications, endpoints and credentials.
Depending on your location, you may request access, correction, deletion, restriction, portability or objection. You can withdraw optional marketing consent without affecting prior lawful processing.
We may need to verify identity and evaluate legal exceptions before completing a request. For data controlled by a Granli customer, contact that customer first so it can direct the request.
Send privacy questions or rights requests to legal@granlicom.com. Include enough context to identify the account or interaction without sending unnecessary sensitive information.
We may update this policy as services or law change. The date above identifies the current version, and material changes will receive appropriate notice.